No Ejari, no DEWA. Here's how electricity and water connect after you register your tenancy, and how to close the account cleanly when you leave.
Move-in: from Ejari to power on
1
Register Ejari
DEWA activation for most tenants starts automatically once the Ejari is issued.
2
Check your email and SMS
DEWA sends a Contract Account Number and the security deposit amount.
3
Pay the deposit
AED 2,000 (apartment) or AED 4,000 (villa), per DEWA. Pay in the DEWA app or website.
4
Services are activated
Keep the account number — you'll need it for bills and move-out.
Need Ejari first? See our Ejari registration guide and how to find your DEWA premise number.
Move-out: final bill and deposit
1
Request move-out
In the DEWA app or website, or by calling 991. Pick the disconnection date.
2
Pay the final bill
Outstanding charges are settled against the final reading; the deposit balance is refunded.
3
Keep the confirmation
Landlords often ask for proof DEWA is cleared before returning the rent security deposit.
Under Dubai's rental law, unless the contract says otherwise, the tenant pays government fees for using the property, and the landlord must refund the security deposit (or its remainder) at the end of the tenancy.
See Article 22 (fees) and Article 20 (security deposit), plus our Ejari cancellation guide.