What is a DEWA premises number?

A 9 to 10 digit code assigned by DEWA that identifies a specific property's utility connection. It belongs to the property permanently and does not change when tenants change.

Where do I find my DEWA premises number?

At the top of any DEWA bill near the account details, in the DEWA smart app, on dewa.gov.ae, or by calling DEWA on 991.

Is the premises number the same as the DEWA account number?

No. Premises number identifies the property and never changes. Account number identifies whoever is paying and changes with each customer. Ejari asks for the premises number.

Why does Ejari need the DEWA premises number?

To verify the property in your tenancy contract is a real, individually connected unit. Without it, or with a mismatched number, registration is rejected.

How many digits is a DEWA premises number?

Normally 9 or 10 digits, numbers only, no letters or dashes.

What if the property is new with no DEWA bill?

Apply for a new DEWA connection at dewa.gov.ae using the title deed and property address. The premises number is issued with the activation.

Can my landlord give me the premises number?

Yes, and they usually can. Ask for a copy of a recent DEWA bill when you sign - it solves this and satisfies the Ejari document list at once.

How do I check a DEWA premises number is correct?

Compare it digit by digit against a DEWA bill for the same unit, or confirm with DEWA on 991.

DEWA Premises Number: What It Is and 6 Ways to Find Yours (2026)

If you are registering Ejari, connecting utilities, or filling in a Dubai tenancy contract, sooner or later a form asks for the DEWA premises number and you realise you have no idea what that is or where to look. Here is the complete answer.

What a DEWA premises number actually is

The Dubai Electricity and Water Authority assigns every connected property in Dubai a permanent identifier called the premises number. It is normally 9 or 10 digits, it belongs to the property rather than to any individual, and it does not change when tenants come and go. Think of it as the property's utility fingerprint: your DEWA account number changes when a new person takes over the supply, but the premises number stays with the walls.

What it looks like

Format: a 9 or 10 digit number, for example 1234567890
Labelled on bills and forms as 'Premises No.' or 'Premises Number'
Contains digits only, no letters, no dashes and no spaces
Tied to the property permanently, not to the current occupant
Different from your DEWA account number, which is tied to the person paying the bill

Why Ejari will not proceed without it

Ejari uses the premises number to verify that the property described in your tenancy contract is a real, connected, individually identifiable unit. Without it the registration has no way to confirm the flat exists as a distinct address rather than a partitioned room or a duplicate listing. A mismatch between the premises number and the property details on the contract is one of the most common reasons an Ejari submission is rejected.

Six ways to find your DEWA premises number

On any DEWA bill

The fastest route. Open a recent bill, paper or PDF, and look at the header block near the account details. The premises number sits close to the account number and the meter details.

In the DEWA smart app

Download the DEWA app on iOS or Android, sign in, open your account, and the premises number appears in the account or property details section.

On the DEWA website

Sign in at dewa.gov.ae with your credentials or UAE Pass, then open the account or billing section. Every connected property under your login lists its premises number.

By calling DEWA on 991

The customer service line can look the number up for you. Have the property address, your Emirates ID and the DEWA account number ready.

From the landlord or previous tenant

Because the number belongs to the property, the landlord will usually have it. Asking for a copy of a recent bill at signing solves this before it becomes a problem.

From building management

In apartment buildings the facilities office keeps records of premises numbers by unit. This is often the quickest route in a new building.

What to do when there is no bill and no supply

Brand new properties, or units that have been vacant long enough for the supply to be disconnected, may not have a bill anyone can produce. DEWA can still issue or confirm the premises number when you apply for a new connection, using the title deed and the property address. Apply through dewa.gov.ae, and the number comes back with the activation.

Premises number, account number, meter number: which is which

Premises number: identifies the property. Permanent. 9-10 digits. This is what Ejari asks for.
Account number: identifies the person paying. Changes with each new customer.
Meter number: identifies the physical electricity or water meter installed in the unit.
Ejari number: a separate identifier issued by RERA once your tenancy is registered.

These get confused constantly because they all appear on the same bill within a few centimetres of each other. If a form asks for the premises number, giving the account number will cause a rejection.

Common problems

Number rejected by Ejari: check you have entered the premises number not the account number
Landlord cannot find it: ask for any DEWA bill from a previous tenancy
Bill shows a different address format: the premises number is still valid
Multiple units on one bill: DEWA can confirm which premises number applies to the unit you are renting
New building with no history: apply for the DEWA connection first, then use the number issued with the activation

Where it belongs in your tenancy contract

On the DLD Unified Tenancy Contract it goes in Section 3, the property details block, alongside plot number, property number, building name and area. Getting it right at the drafting stage saves a round trip later - a signed contract cannot be quietly corrected.

Once you have the number, see our complete Ejari registration guide for the rest of the process.

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