The most common reason a Dubai tenancy contract gets rejected at Ejari is wrong property number, plot number, or DEWA premises number. These three fields must match exactly with their source documents. This guide shows you exactly where each number lives.
Property Number (Unit Number)
The property number identifies the specific unit within a building or compound — typically an apartment number or villa number.
Where to find it:
- Title Deed — top section, usually labelled 'Property Number' or 'Unit Number'
- Sale and Purchase Agreement (SPA) — for newly purchased properties
- DEWA bill — appears in the address line
- Building directory / mailbox — physical confirmation
Format examples: 'Apt 1502', '1502', 'Unit 1502', 'Villa 12'. The exact wording on your title deed is what should go on the contract — match it letter-for-letter.
Plot Number
The plot number is the DLD's land-parcel identifier. It's unique to the building's plot of land, not the individual unit.
Where to find it:
- Title Deed — typically in the property details section, labelled 'Plot Number' or 'Plot No.'
- DLD smart services portal — searchable by area + building
- Dubai REST app — under property details for any registered title
Format: typically a 3-5 digit number with an optional dash and suffix (e.g. '351-0', '1234', '5678-1'). Match the format exactly as shown on the title deed.
DEWA Premises Number
The DEWA Premises Number is the most commonly forgotten field. It's an identifier assigned by Dubai Electricity and Water Authority to every connected unit.
Where to find it:
- Any DEWA bill — top-right area, labelled 'Premises No.' or 'Premise Number'
- DEWA online account — under your registered properties list
- DEWA app — visible when you open the connected property
- Newer-format title deeds (2020+) may list it in the property details
Format: an 8-digit number (e.g. '12345678'). It is unique to the unit — different units in the same building have different premises numbers.
If You Don't Have a DEWA Bill
If the property has been vacant or you don't have access to a recent bill, options to get the DEWA premises number:
- Log in to the DEWA website with the owner's Emirates ID — connected properties show the premises number
- Visit a DEWA service centre with the title deed — they can look it up
- Ask the previous tenant — if amicable, they can share their last bill
- Check the building management — they keep records of premises numbers per unit
Why These Numbers Matter So Much
Ejari uses these three numbers to cross-reference your contract against:
- DLD title deed records (property + plot)
- DEWA connection records (premises)
- Existing Ejari registrations (to detect duplicates)
If any of the three is wrong or doesn't match, Ejari rejects the registration. Re-issuing the contract takes another visit to a typing centre or another upload to our generator.
The fastest way to avoid all three transcription errors is to upload your title deed and DEWA bill to our generator — the AI extracts each number automatically. See how the AI generator works.